Outsourcing providers
Cost considerations have opened the way for business process outsourcing (BPO) companies to provide back-office processes and support services in the financial services sector. One area of particular focus has been the payments sub-sector, which is prospering from a switch to internet-based, electronic and mobile payment methods. Examples include KKR’s acquisition of First Data in 2007.
Related case studies
Our consultants that specialise in this sector
- Andrew Priest,
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- Florence Delmas,
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